The Experienced Carer,
3rd Edition

Helen Croft, Jenny Pitkin, Darren Dee

ISBN-13: 9780170443340 | ISBN-10: 0170443345

Copyright 2021

| Published 2020

| 496 pages

List Price USD $88.50


Senior frontline carers – both in HACC and residential settings – are central to making ageing a positive and largely self-managed experience. This training manual seeks to target the advanced care and frontline leadership skills of senior carers. In doing so it reflects the Community Services Training Package competencies for the Certificate IV level award for aged care work. The Experienced Carer 3e covers all of the compulsory competencies, plus the most subscribed electives from the new CHC43015 Certificate IV in Ageing Support qualification.

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Meet the Authors

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The late Helen Croft had a successful career in the field of vocational education and flexible delivery, and was involved with training for aged care from 1997. As the author of market-leading aged care textbooks, Caring in the Community and The Experienced Carer, she had worked in both the public and private sectors including directorships of TAFE and community colleges as well as private consulting roles to major industry and government clients.

Jenny Pitkin became a Nurse Educator after working as a Nurse and Midwife, later going on to work for the MS Society as Education Manager, training staff to work with people with disabilities. Jenny initially taught Aged Care and Home and Community Care at Victoria University from 2001 until late 2007, when she left to work as a Case Manager at AccessCare Southern. During that time, she successfully obtained a Department of Health and Ageing Community Grant to develop a dementia training program for people in the general public. After four and a half years of working with frail aged people and people with dementia, she returned to Victoria University and now teaches Ageing and Home and Community Care to industry-based students.

Darren Dee teaches 16 competency units, including all core, to students taking the Certificate IV in Ageing Support at (CHC40315) at Victoria University.

  • NEW chapter on Mental Health (CH 4); all-new section on NETWORKING WITHIN THE AGED CARE SECTOR; updated and new content on falls and risks; new section on LGBTI in the aged community
  • NEW cases, all with questions and answers, new learning objectives, and key terms with margin definitions
  • Medications chapter strongly revised and aligns with Training Package learning objectives, reflecting the importance of this competency in the workplace. Focuses on the interaction of community workers and nursing, and better defines roles in medications administration. Includes a new case study on RN-community worker responsibility for overseeing medication, as well as new images for medications types to go with new table
  • Updated to the Aged Care Standards 2018/2019 and new consumer rights to reflect the current aged-care environment
  • NEW glossary
  • Restructured chapter headings better aligned to competency unit structure to better show how the content is aligned to qualification requirements
  • The long case study of the 2011 Queensland floods has been replaced with a long case study of the 2019/2020 NSW bushfires
  • NEW end-of-chapter summary and revision questions
  • 'In Practice' vignettes scattered throughout featuring three characters from different cultural backgrounds and age groups enhance their relatability and make the text more relevant to the students
  • Mapping to elements/criteria and page number for more transparent delivery of the Certificate IV
  • Case studies and activities at the end of each chapter reinforce key topics
  • Learning objectives for each chapter reflect competency coverage

Table of Contents

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Part 1: Clients with complex needs
1. Introducing the experienced carer
2. Major client groups
3. The older person with complex care needs: Chronic conditions
4. The older person with mental health issues NEW
5. The older person with complex care needs: Dementia

Part 2: Applying advanced care skills
6. Confirming the clients physical health status
7. Your role in applying advanced care skills
8. Your role in medications
9. Your role in palliative care

Part 3: Aged care operational systems
10. Meeting personal support needs
11. Service delivery planning and monitoring in aged care and community services
12. Administrative and information system requirements for frontline aged care managers

Part 4: Management and coordination
13. The legal and ethical context of aged care and HACC services
14. Your role as the leader and mentor of a team
15. Your role in contributing to a safe work environment
16. Your role in dealing with emergencies

Appendix 1: Basic anatomy and physiology
Appendix 2: WHS foundations
Appendix 3: Websites

Cengage provides a range of supplements that are updated in coordination with the main title selection. For more information about these supplements, contact your Learning Consultant.

Instructor Website for Croft's The Experienced Carer

This tailored collection of teaching tools includes mapping and solutions manual for in-text questions. Log in or request an account to access instructor resources at cengage.com.au/instructors for Australia or cengage.co.nz/instructors for New Zealand.

The Experienced Carer Instructor's Resource Pack

Premium resources that provide additional instructor support are available for this text, including PowerPoints, Test Bank, and additional cases. These resources save you time and are a convenient way to add more depth to your classes, covering additional content and with engaging features aligned with the text. Contact your Cengage learning consultant for more information.

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Pricing Options

The Experienced Carer

  • ISBN-10: 0170443345
  • ISBN-13: 9780170443340

Price USD$ 88.50


*Purchase not available for this country