Leadership and Management: Theory and Practice,
7th Edition

Kris Cole

ISBN-13: 9780170403856 | ISBN-10: 0170403858

Copyright 2019

| Published 2018

| 376 pages

List Price USD $84.75


Leadership & Management: Theory & Practice by Kris Cole focuses on comprehensive coverage of the core management units within the Diploma of Leadership and Management BSB51915 and BSB51918 and Certificate IV in Leadership and Management BSB42015. The book provides you with the critical information that you need to complete the core management units of your course, while balancing the key topics with a practical approach, through real-life case studies, examples and problem-solving techniques. Leadership & Management: Theory & Practice uses everyday business terms and language, and puts management in contexts you can understand, as well as developing and strengthening your skills in areas such as managing poor performance, being more directive and solving problems. Premium online teaching and learning tools are available to purchase on the MindTap platform Learn more about the online tools cengage.com.au/learning-solutions

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Meet the Authors

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Kris Cole is a management consultant, keynote speaker and is an authority on productivity, performance management, leadership and effective communication. Her qualifications include Bachelor of Science (Honours) in Industrial Psychology, a postgraduate Diploma in Manufacturing Technology, and a graduate Certificate in Adult Education. Kris has held management and human resources positions in the engineering, oil, food, and education industries, and established BAX Associates consulting company, providing management training programs to business, government organisations and not-for-profit organisations throughout Australia, New Zealand and South-East Asia.

  • *NEW* section on negotiating in Chapter 7 (Presenting Information and Negotiating Persuasively) teaches students to communicate effectively for results by developing preparation and confident presentation skills
  • *NEW* Chapter (17) on Managing Budgets and Financial Plans. Written to address BSBFIM501, this chapter aims to familiarise students with financial planning, balance sheets, cash flow, income statements and other terminology by using in practice examples to demystify new topics for non-financial managers
  • *NEW* MindTap for Leadership & Management adds a new dimension to teaching and learning the course content. A premium online tool, MindTap is a flexible and easy-to-use platform that helps build student confidence and gives you a clear picture of their progress. Assets integrated into the learning path include concept quizzes, videos and 'you make the decision' activities. MindTap works for all styles of course delivery, including online
  • Case studies are the last activity in each chapter. Covering a variety of industries and sectors, these encourage students to integrate and apply to the workplace, the concepts discussed in the chapter
  • Author Kris Cole provides a trusted resource to help students develop the vocabulary and frameworks they can use with colleagues and team members. Known for her direct and clear writing, the author provides information about the science and art of management in a practical, everyday context
  • Instructor Support Package is available for institutions purchasing this edition, including Test Bank questions in Word, customisable PowerPoint lecture slides, and an Instructor’s Manual for facilitators including a chapter outline by key concept, suggested answers to Case Studies, and additional Case Studies from previous editions. The artwork from the text, and mapping to the Cert IV and Diploma training packages are also available for download
  • Key Concepts appear at the start of each chapter’s introduction and are repeated in the end-of-chapter Quick Review. Key Concept icons also link the Build Your Skills and Workplace Activities to individual concepts giving students the opportunity to test their knowledge, apply skills and consolidate learning
  • In Practice boxes show how the chapter content applies to real-life workplace situations. Use the many bonus 'FYI' boxes to develop a deeper understanding of chapter material

Table of Contents

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Part 1. Understanding your organisation
1. The changing world of work
2. The internal environment
3. The formal organisation
4. The informal organisation

Part 2. Managing yourself
5. Strengthening your personal skills
6. Communicating with influence
7. Presenting information and negotiating persuasively (NEW section on negotiating)
8. Building effective working relationships
9. Managing your personal productivity

Part 3. Leading and managing others
10. Understanding leadership
11. Understanding engagement, motivation and retention
12. Assigning work and delegating duties
13. Building productive work teams
14. Leading today's teams
15. Providing formal and informal performance guidance
16. Managing underperformance

Part 4. Managing operations
17. Managing budgets and financial plans (NEW)
18. Providing quality and engaging with customers
19. Increasing performance and productivity with the five keys, continuous improvement and innovation
20. Developing, managing and monitoring operational plans
21. Planning and managing projects
22. Identifying and managing risks
23. Managing for sustainability
24. Introducing and leading change

Part 5. Workplace practice
25. Leading and attending meetings
26. Solving problems and making decisions
27. Using systematic, analytical tools and techniques
28. Recruiting and inducting employees
29. Encouraging a learning environment and developing employees
30. Ensuring a safe and healthy workplace
31. Managing for psychological safety and well being
32. Moving from diversity to inclusion

Cengage provides a range of supplements that are updated in coordination with the main title selection. For more information about these supplements, contact your Learning Consultant.

Instructor Website for Coles' Leadership and Management: Theory and Practice

Everything you need for your course in one place! This collection of product-specific lecture and class tools is available online via the instructor resource centre. You'll be able to access and download materials such as PowerPoint presentations, images, and the instructor’s manual. New to this edition robust PowerPoint lecture outlines that have been designed for an active classroom with reading check questions and Think-Pair-Share questions as well as the traditional section by section outline.

Management Simulations for Leadership & Management: Theory and Practice


Cognero Test Bank Coles' Leadership & Management: Theory and Practice, 2-term Instant Access


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Leadership and Management: Theory and Practice

  • ISBN-10: 0170403858
  • ISBN-13: 9780170403856

Price USD$ 84.75


*Purchase not available for this country