The Individual Support Worker is designed to meet the needs of workers in the home, community and/or a residential setting, who are required to provide person-centred support to people who are ageing and/or have a disability-related condition. The person-centred approach is reflected in each of the 16 chapters as well as in recent changes, which include the introduction of Consumer Directed Care and the National Disability Insurance Scheme (NDIS). The text is organised in parts, each part reflecting the core and specialisations.
Each chapter follows the unit guide for a specific competency. After the learning objectives and introduction, the major section headings align with the competency elements, and the topic headings' corresponding criteria. Each chapter culminates in a summary.